Mayfair Care Center in Hempstead Violations and Ratings



Nursing home care is essential for long term and short term elderly residents throughout Long Island.

Mayfair Care Center in Hempstead Information

The Mayfair Care Center in Hempstead is a 200-bed for-profit nursing facility in Hempstead, NY. They provide care for short-term and long-term patients.

Mayfair Care Center in Hempstead
100 Baldwin Road
Hempstead, NY 11550

Mayfair Care Center in Hempstead CMS Ratings as of December 7, 2022

The United States Department of Health and Human Services (HHS) is responsible for The Centers for Medicare and Medicaid Services (CMS).This agency’s website provides a single place to review topics such as Medicare and Medicaid services, nursing home resident health and the quality of care they receive, and nursing facility reported incidents. It also houses a large database of ratings and federal government nursing home inspection information on US nursing homes. Learn more about the CMS rating system for nursing homes.

Facility Overview

The federal government website for the Centers for Medicare & Medicaid reports the following information regarding services from Mayfair Care Center in Hempstead and is current as of December 7, 2022.

  • 200 certified beds
  • 136.2 average residents per day
  • Most recent health inspection was on October 02, 2020
  • 3 health citations from the most recent health inspection
  • 1 fine in the past 3 years of $650

CMS Star Ratings

  • Overall Rating – 3 Stars
  • Health Inspections Rating – 3 Stars
  • Staffing Rating – 2 Stars
  • Quality Measures Rating – 4 Stars

Health Inspections – 3 Stars

The rating from health inspections of Mayfair Care Center in Hempstead by CMS includes information covering:

  • the most recent health inspection and two prior inspections,
  • any complaint inspections in the last three years, and
  • infection control inspections in the last three years.

The most recent health inspection of this nursing home was conducted on October 02, 2020, and issued a total of 3 health citations. The national average for health citations at nursing homes is 8.4 and in New York the average is 4.8. In this case, the lower the citations, the better a nursing home is rated by the CMS.

No inspections were conducted due to complaints between November 1, 2021 and October 31, 2022. In the past 3 years, no complaints resulted in a citation and there were no instances when a facility-reported issue resulted in a citation.

The Mayfair Care Center in Hempstead was not subjected to any infection control inspections between November 1, 2021 and October 31, 2022. There were zero citations from infection control nursing home inspections in the past three years. There was a single federal fine issued in the last three years, which totaled $650.

Staffing Rating – 2 Stars

The CMS staffing rating is based on nursing home staffing hours from the last reported three month quarter and includes:

  • Registered nurse (RN) hours per nursing home resident per day
  • Total nurse staffing hours per resident per day, which included RNs, licensed practical nurses (LPNs), and nurse aides

Higher numbers of nursing hours per resident are better than fewer hours.

Mayfair Care Center in Hempstead has an average number of residents per day of 136.2, which is higher than the national average of 77.7, but lower than the State of New York’s average of 155.6.

The total number of nurse staff hours per resident per day is 3 hours and 2 minutes, which is lower than the national average of 3 hours and 46 minutes and also lower than the NY State average of 3 hours and 34 minutes. This is how the staff hours are divided:

  • RN hours per resident per day: 28 minutes (National Average: 40 minutes and NY average: 42 minutes)
  • LPN/LVN hours per resident per day: 38 minutes (National Average: 53 minutes, and New York State’s average: 47 minutes)
  • Nurse aide hours per resident per day: 1 hour and 57 minutes (National Average: 3 hours and 15 minutes and New York State’s average: 3 hours and 2 minutes)

On the weekend, the total number of nurse staff hours per resident per day is 2 hours and 43 minutes, which is much lower than the national average of 3 hours and 15 minutes, and lower than the NY average of 3 hours and 2 minutes. Additionally, there is only 1 minute of physical therapist staff hours per nursing home resident per day, which is lower than the national average of 4 minutes, and also lower than the New York average of 7 minutes. Further, Registered Nurse hours per resident per day on the weekend is 16 minutes, while the national and New York average are both 27 minutes.

Mayfair Care Center in Hempstead also has a better nursing staff turnover rate than the national average for nursing homes. Staff turnover is the percent of staff that stop working in a facility within a given year and low turnover indicates that staff is retained for a longer period of time, which benefits residents.

The nursing staff turnover rate at this facility is 34% while the national average is 53.5%. Mayfair Care Center in Hempstead also has better staff retention rates than the New York average, which is 45%.

Of these turnover numbers, the amount of RN turnover comes in at 52.9% which is slightly worse than the national average of 52.3%, and also the New York State average of 47.9%. Additionally, Mayfair Care Center in Hempstead has not reported whether any administrative staff members have left the facility during this period.

Quality Measures Rating – 4 Stars

The quality measures rating is based on data from a select set of clinical data metrics from each nursing home. The 4 star rating for Mayfair Care Center in Hempstead encompasses the following:

  • Short-stay quality measures – 1 Stars
  • Long-stay quality measures – 5 Stars

This system assigns more stars to better quality of care. These quality measures include 19 different assessments for short-stay residents and 16 assessments for long-stay residents.

Mayfair Care Center in Hempstead New York State Ratings

The New York State Department of Health and NY State Medicaid agency also offer nursing home rankings to help patients and their families on Long Island assess the quality of nursing homes in New York to make the process of finding the right skilled nursing facility less stressful. This includes an overall rating as well as ratings in five dimensions of care, including preventative care, quality of life, resident safety, and resident status.

These domains include 24 distinct quality criteria for nursing homes. The overall performance is determined in a similar way to the CMS ratings. A 5-star rating indicates the greatest performance, whereas a 1-star rating indicates the worst possible performance. Learn more about New York’s system of ratings.

These ratings cover the reporting period of July 1, 2019 to March 31, 2022.

NYS Star Ratings

  • Overall Rating – 3 Stars
  • Preventative Care – 3 Stars
  • Quality of Care -3 Stars
  • Quality of Life – N/A
  • Resident Safety – 2 Stars
  • Resident Status – 5 Stars

Preventative Care – 3 Stars

The NY State Department of Health rating for preventative care at Mayfair Care Center in Hempstead is 3 stars. This rating reviews information about pneumonia and flu vaccination status for both long-stay and short-stay residents at the facility.

96.1% of long stay residents were assessed and appropriately given the pneumonia vaccine and 97.3% were given the flu vaccine. 78.2% of short-stay residents were assessed and given the pneumonia vaccine and 65.5% were given the seasonal flu jab. For these numbers, higher percentages indicate higher quality preventative care.

Quality of Care – 3 Stars

The quality of care measurement takes into account six different quality factors. A lower value indicates a higher quality of care for residents. At the Mayfair Care Center in Hempstead, 11.0% of high risk long-stay residents had pressure ulcers and only 0.7% of long-stay residents had urinary tract infections. 22.3% of low risk long-stay residents lose control of their bowels or bladder.

The percentage of residents with pressure ulcers or injuries that are new or get worse is 4.4%. 12.9% of short-stay residents had an outpatient emergency department visit and 18.9% of them were rehospitalized after a nursing home visit.

Quality of Life – Not Applicable

Due to lack of reported data from the Care Center, New York State Department of Health has not assigned a quality of life rating for Mayfair Care Center in Hempstead. The percentage of long-stay residents who have depressive symptoms was 0%.

Resident Safety – 2 Stars

NY State assesses six criteria when rating facilities on nursing home resident safety where lower numbers indicate better safety for residents. Mayfair Care Center in Hempstead was rated 2 stars. 0.6% of long-stay residents experienced one or more falls with major injury with 11.4% of long-stay residents receiving anti-anxiety or hypnotic medication.

14.3% of long-stay residents received antipsychotic medication and 0.2% were physically restrained. 3.3% of short-stay residents newly received an antipsychotic medication. 0.5% of skilled nursing facility residents experienced one or more falls with major injury during their stay.

Resident Status – 5 Stars

Mayfair Care Center in Hempstead was rated 5 stars for resident status. These ratings were determined by six quality measures. For the first four of these measurements, a lower number is better and for the last two items, higher numbers indicate better comfort and care for the resident.

5.3% of long-stay residents lose too much weight and 8.3% of residents have a worsening of their ability to move independently. 8.4% have an increase in need for help with daily activities and zero residents are on catheters.

73.5% of short-stay residents made improvements in function and 100% of skilled nursing facility residents whose functional abilities were assessed and functional goals were included in their treatment plan.

Mayfair Care Center in Hempstead Violations and Ratings Infographic

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New York State Health Inspections for Mayfair Care Center in Hempstead

Mayfair Care Center in Hempstead Complaints

A resident, family member, friend, or other third party may file a complaint against a nursing home with the New York Department of Health. Investigating complaints is carried out by a dedicated inspection team which also determines whether a nursing home or its managers have violated the care standards set by the State. Any incidents that result in harm, abuse, neglect, or mistreatment of a resident are required by law to be reported by the facility.

From December 1, 2018 to November 30, 2022, New York State received 72 complaints at this facility which accounts for 38.8 complaints per 100 occupied beds. This is lower than the statewide average of 49.6.

Facility reported complaints represented 42.0% of the incidents that are required to be reported to the Department of Health, which is lower than the statewide average of 51.0%. 23 complaint-related inspections were completed by the Department of Health during this period resulting in 2 complaint-related citations. This represents 1.1 citations per 100 occupied beds, which is lower than the state average of 2.5.

Mayfair Care Center in Hempstead Citations

From December 1, 2018 to November 30, 2022, this facility received 10 standard health citations, which is lower than the statewide average of 14. There were 6 life safety code citations and no citations related to actual harm or immediate jeopardy. Between these dates, Mayfair Care Center in Hempstead was not assessed any penalties by New York State in the form of fines.

More details about these citations can be found on the New York Health Department website.

How to File a Nursing Home Abuse Complaint in New York

To file a complaint regarding possible nursing home abuse with the New York State Department of Health is straightforward. Any complaints may be submitted using an online form or can be made by phone:

Nursing home staff may submit concerns via a web-based Incident Report Form in the Health Commerce System.

Get Help from an Experienced Long Island Nursing Home Abuse Lawyer

If you suspect a loved one is the victim of nursing home abuse, it is important to act quickly to protect them and hold those responsible accountable. The experienced Long Island nursing home abuse lawyers at Rosenberg & Gluck, L.L.P. have years of experience in representing victims of neglect and abuse in long-term care facilities. We understand the laws that protect nursing home residents in New York and will fight to ensure your loved one receives justice.

Our attorneys are knowledgeable in all areas of elder law, including nursing home abuse and neglect cases. We can investigate your elderly loved one’s situation, collect evidence, and discuss legal options with you. If a lawsuit is needed, we can help you file a claim and represent your loved one in court.

You don’t have to wait until filing a lawsuit to get the justice your family member deserves. We are familiar with the regulatory agencies that investigate abuse complaints in nursing homes and will take steps to ensure their rights are protected every step of the way. We can also work with the facility to stop any further abuse, neglect, or mistreatment of your relative.

If you believe that a loved one is suffering from nursing home abuse or neglect on Long Island, please contact Rosenberg & Gluck, L.L.P. for a free consultation today. Our team of experienced attorneys will work to ensure that your loved one receives justice. We are dedicated to fighting for the rights of nursing home victims.

Interested in the ratings for other nursing homes on Long Island? Read more: Long Island Nursing Home Ratings and Violations.

Filed Under: Nursing Home Abuse

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