Nassau Rehabilitation & Nursing Center in Hempstead Violations and Ratings



Nursing home care is essential for long term and short term elderly residents throughout Long Island.

Nassau Rehabilitation & Nursing Center in Hempstead Information

Nassau Rehabilitation & Nursing Center provides care for short-term rehabilitation patients and long-term residents. It is a member of the Excelsior Care Group and is a 280-bed for-profit nursing home.

Nassau Rehabilitation & Nursing Center in Hempstead
One Greenwich Street
Hempstead, NY 11550

Nassau Rehabilitation & Nursing Center in Hempstead CMS Ratings as of December 7, 2022

The Centers for Medicare and Medicaid Services (CMS) is part of the United States Department of Health and Human Services (HHS). The CMS website provides a wealth of information on topics such as Medicare and Medicaid services, resident health, facility reported incidents, and quality care, as well as a large database of ratings and federal government nursing home inspection and info on US nursing homes. Learn more about the CMS rating system for nursing homes.

Facility Overview

The information below is taken from the CMS website on Nassau Rehabilitation & Nursing Center in Hempstead and is current as of December 7, 2022.

  • 280 certified beds
  • 273.8 average residents per day
  • Most recent health inspection was on December 21, 2021
  • 4 health citations from the most recent health inspection and zero fines in the past 3 years.

CMS Star Ratings

  • Overall Rating – 2 Stars
  • Health Inspections Rating – 3 Stars
  • Staffing Rating – 1 Star
  • Quality Measures Rating – 4 Stars

Health Inspections – 3 Stars

The Nassau Rehabilitation & Nursing Center in Hempstead rating by the CMS includes information from health inspections including:

  • the most recent health inspection and two prior inspections,
  • any complaint inspections in the last three years, and
  • infection control inspections in the last three years.

The most recent health inspection of this nursing home was conducted on December 21, 2021 and there were a total of 4 health citations. This is a better result than the national average for health citations at nursing homes of 8.4 and the New York average of 4.8. In this case, the lower the citations, the better a nursing home is rated by the CMS.

One complaint inspection was conducted on December 21, 2021, and resulted in 1 citation.

In the last three years, the Nassau Rehabilitation & Nursing Center in Hempstead received 0 citations from infection control inspections. There were no federal fines issued in the last three years.

Staffing Rating – 1 Star

The CMS staffing rating is based on nursing home staffing hours from the last reported three month quarter and includes:

  • Registered nurse (RN) hours per nursing home resident per day
  • Total nurse staffing hours per resident per day, which included RNs, licensed practical nurses (LPNs), and nurse aides

Higher numbers of nursing hours per resident are better than fewer hours.

Nassau Rehabilitation & Nursing Center in Hempstead has an average number of residents per day of 273.8 , which is significantly higher than the national average of 77.7, and also higher than the State of New York’s average of 155.6. The total number of nurse staff hours per resident per day is 3 hours and 15 minutes, which is lower than the national average of 3 hours and 46 minutes and less than the NY State average of 3 hours and 34 minutes. This is how the staff hours breaks down:

  • RN hours per resident per day: 13 minutes (National Average: 40 minutes and NY average: 42 minutes)
  • LPN/LVN hours per resident per day: 44 minutes (National Average: 53 minutes, and New York State’s average: 47 minutes)
  • Nurse aide hours per resident per day: 2 hours and 18 minutes (National Average: 2 hours and 13 minutes and New York State’s average: 2 hours and 5 minutes)

On the weekend, the total number of nurse staff hours per resident per day is 2 hours and 55 minutes, which is lower than the national average of 3 hours and 15 minutes, and lower than the NY average of 3 hours and 2 minutes. Registered Nurse hours per resident per day on the weekend is 7 minutes, which is lower than the New York and national averages, which are both 27 minutes. Additionally, there are 9 minutes of physical therapist staff hours per nursing home resident per day, which is higher than the national average of 4 minutes, and also higher than the New York average of 7 minutes.

Nassau Rehabilitation & Nursing Center in Hempstead also has a better nursing staff turnover rate than the national average for nursing homes. Staff turnover is the percent of staff that stop working in a facility within a given year and low turnover indicates that staff is retained for a longer period of time, which benefits residents.

The nursing staff turnover rate at this facility is 30.6% while the national average is 53.5%. Nassau Rehabilitation & Nursing Center in Hempstead also has better staff retention rates than the New York average, which has turnover as 45%.

Of these turnover numbers, the amount of RN turnover comes in at 36.8% which is better than the national average of 52.3%, and also better than the New York State average of 47.9%. Additionally, Nassau Rehabilitation & Nursing Center in Hempstead reports no administrative staff member having left the facility.

Quality Measures Rating – 4 Stars

The quality measures rating is based on data from a select set of clinical data measures of nursing homes. The 4 star rating for Nassau Rehabilitation & Nursing Center in Hempstead encompasses the following:

  • Short-stay quality measures – 4 Stars
  • Long-stay quality measures – 5 Stars

More stars means a better quality of care. These quality measures include 19 different assessments for short-stay residents and 16 assessments for long-stay residents.

Nassau Rehabilitation & Nursing Center in Hempstead New York State Ratings

The New York State Department of Health and NY State Medicaid agency also offer nursing home rankings to help patients and their families on Long Island assess the quality of nursing homes in New York so they can more easily find the right skilled nursing facilities. This includes an overall rating as well as ratings in five dimensions of care, including preventative care, quality of life, resident safety, and resident status.

These domains include 24 distinct quality criteria for nursing homes. The overall performance is determined in a similar way to the CMS ratings. A 5-star rating indicates the greatest performance, whereas a 1-star rating indicates the worst possible performance. Learn more about New York’s system of ratings.

These ratings cover the reporting period of July 1, 2019 to March 31, 2022.

NYS Star Ratings

Overall Rating – 3 Stars

  • Preventative Care – 2 Stars
  • Quality of Care – 3 Stars
  • Quality of Life – 2 Star
  • Resident Safety – 5 Stars
  • Resident Status – 4 Stars

Preventative Care – 2 Stars

The NY State Department of Health rating for preventative care at Nassau Rehabilitation & Nursing Center in Hempstead is 2 stars. This rating encompasses information about pneumonia and flu vaccination status for both long-stay and short-stay residents.

87.9% of long stay residents were assessed and appropriately given the pneumonia vaccine and 95.8% were given the flu vaccine. 41.4% of short-stay residents were assessed and given the pneumonia vaccine and 76.8% were given the seasonal flu jab. In all cases, higher percentages indicate higher quality preventative care.

Quality of Care – 3 Stars

The quality of care measurement takes into account six different quality factors. A lower value indicates a higher quality of care for residents. At the Nassau Rehabilitation & Nursing Center in Hempstead, 12% of high risk long-stay residents had pressure ulcers and 1.9% of long-stay residents had urinary tract infections. 41.3% of low risk long-stay residents lose control of their bowels or bladder.

The percentage of residents with pressure ulcers or injuries that are new or get worse is 1.5%. 12% of short-stay residents had an outpatient emergency department visit and 16.3% of them were rehospitalized after a nursing home visit.

Quality of Life – 2 Stars

The quality of life rating of 2 stars includes two quality factors. At Nassau Rehabilitation & Nursing Center in Hempstead, 25.5% of long-stay residents have depressive symptoms. In this case a lower percentage is better. 44.9% have a successful return to home and community from a skilled nursing facility, and for this criteria, a higher percentage is better.

Resident Safety – 5 Stars

NY State assesses six criteria when rating facilities on nursing home resident safety where lower numbers indicate better safety for residents. Nassau Rehabilitation & Nursing Center in Hempstead was rated 5 stars. 1.2% of long-stay residents experienced one or more falls with major injury with 7.2% of long-stay residents receiving anti-anxiety or hypnotic medication.

4% of long-stay residents received antipsychotic medication and 0.0% were physically restrained. 0.8% of short-stay residents newly received an antipsychotic medication. 0.4% of skilled nursing facility residents experienced one or more falls with major injury during their stay.

Resident Status – 4 Stars

Nassau Rehabilitation & Nursing Center in Hempstead was rated 4 stars for resident status. These ratings were determined by six quality measures. For the first four of these measurements, a lower number is better and for the last two items, higher numbers indicate better performance.

3.8% of long-stay residents lose too much weight and 10.4% of residents have a worsening of their ability to move independently. 12.2% have an increase in need for help with daily activities and 0.2% are on catheters.

81.9% of short-stay residents made improvements in function and 99.6% of skilled nursing facility residents whose functional abilities were assessed and functional goals were included in their treatment plan.

Nassau Rehabilitation & Nursing Center in Hempstead Violations and Ratings Infographic

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New York State Health Inspections for Nassau Rehabilitation & Nursing Center in Hempstead

Nassau Rehabilitation & Nursing Center in Hempstead Complaints

The New York Department of Health handles complaints against nursing homes. They can be made by a resident, family member, friend, or other third party. The inspection team tasked with investigating complaints and claims will assess whether a nursing home or its managers have violated state standards. Any incidents that result in harm, abuse, neglect, or mistreatment of a resident are required by law to be reported by the facility.

From December 1, 2018 to November 30, 2022, New York State received 60 complaints at this facility which accounts for 22.9 complaints per 100 occupied beds. This is much lower than the statewide average of 49.6.

Facility reported complaints represented 18% of the incidents that are required to be reported to the Department of Health, which is much lower than the statewide average of 51%. 17 complaint-related inspections were completed by the Department of Health during this period resulting in 1 complaint-related citation. This represents 0.4 citations per 100 occupied beds, which is lower than the state average of 2.5.

Nassau Rehabilitation & Nursing Center in Hempstead Citations

From December 1, 2018 to November 30, 2022, this facility received 12 standard health citations, which is lower than the statewide average of 14. There were 9 life safety code citations and 0 citations related to actual harm or immediate jeopardy. Between December 1, 2012 through November 30, 2022, Nassau Rehabilitation & Nursing Center in Hempstead was assessed a total of $18,000 in fines.

More details about these citations can be found on the New York Health Department website.

How to File a Nursing Home Abuse Complaint in New York

Contact the New York State Department of Health to file a complaint if you believe nursing home abuse has occurred to you or a loved one. Any complaints may be submitted online or made by phone:

Nursing home staff may submit concerns via a web-based Incident Report Form in the Health Commerce System.

Get Help from an Experienced Long Island Nursing Home Abuse Lawyer

Nursing home abuse and neglect are serious issues that must be addressed as soon as possible. If you or a loved one have been the victim of nursing home abuse, contact a knowledgeable Long Island personal injury lawyer at Rosenberg & Gluck, L.L.P. for a free consultation about your case today. Our team is dedicated to helping victims of nursing home abuse and negligence in the Long Island area get the justice they deserve.

We understand how frightening such a situation can be and are dedicated to providing you with compassionate, experienced legal help. Let us guide you through this difficult time and ensure that your rights are protected. Don’t wait—contact Rosenberg & Gluck, L.L.P. today.

Interested in the ratings of more nursing homes on Long Island? Read more: Long Island Nursing Home Ratings and Violations.

Filed Under: Nursing Home Abuse

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